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ICT HELP DESK Server MAINTENANCE

Category: ANNOUNCEMENT

Scheduled ICT HelpDesk system and server maintenance will take place on February 9 - 13, 2026 from 8:00 AM to 5:00 PM. For any issues or requests, please email ict@su.edu.ph , CC: jeffreymrivera@su....

How to use ICT HelpDesk

Category: Instructions

Please follow the steps below to submit a ticket to the ICT HelpDesk: 1.  On the home page, click on Submit a Ticket, then select a category. Image 1: Submit a ticket button. Image 2: Select c...

How to check your ticket status?

Category: Instructions

Follow the steps below to check the status of your ticket: 1.  On the homepage, click on View Tickets. 2. Type in the ticket tracking ID (sent via email) and your email address. 3. Click View ...